Customer Testimonials
Joan is the best. Responded to my calls quickly. Friendly, honest and kind. You don't find that very often. Helped me find the perfect car at a great price. Drove 3 hours but it was worth it. Thank you Joan.
THE ABSOLUTE WORST SERVICE YOU WILL EVER EXPERIENCE. The current service advisor, Adolfo, is incompetent and will lie to your face. He will tell you that some work or test was performed on your car that actually WAS NOT PERFORMED. The lie he told me cost me almost $200 (FALSE DIAGNOSTIC service fee) and would have cost me over $800 if I had taken his repair recommendation. I ultimately had to have the problem with my car repaired elsewhere at an honest and competent repair shop. My experience convinced me that Hanlees is only concerned with fleecing as many Nissan owners as ... Read More DealerRater - Apr 11, 2024
We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.
Fast and great service They took care of the problem in a timely manner and kept me informed about the problem and the process of solving it
Did what I asked Fixed my problem with my vehicle Vehicle runs great now Excellent
Easy to deal with Very friendly and easy going people eager to help I'm happy
Took for a warranty part to be replaced. Good service thank you Reasonable timing and good communication
It was quick and he took care of the extra things I asked him to look into
They were nice, and efficient. The price was quite a bit lower than anything else I had found in 3weeks. And they got me a competitive rate on financing. Worked with Joan Hironaka and Cheryl Krajcar and they were both wonderful!
Very nice. Informative. Good follow up. He was very nice and knowledgeable. He made sure to follow up and provide estimates for service.
Great service timing overall and communication !! Introduced great savings for future visit also. Via survey and online comments on website
I have been a customer in this dealership for over 9 years. Excellent customer service. Joan has always been wonderful. She goes above and beyond to help get customer. I keep don’t back because of her.
Always have a great experience. Always easy to make an appointment and on time with appt and time of waiting.
Young Lee Is a gem he kept in contact with me every step of the way I felt like he sincerely cared about my concerns and issues.
Had a great car buying experience here! Vincent was awesome and took great care of us! He made the process simple and stress free. Thanks Vincent!
Joan provided a great costumer service. She was very detailed, friendly , helpful and fast on phone texting communication. Great job Joan!!!
Always great service and accommodating Always helpful fast service will recommend Hassle free and friendly
Great costumer service at the service department, first time here and will definitely be back,
Took my car in promptly, repaired quickly. And Waiting room was clean and quiet. Service manager very polite and prompt.
This dealership is one of the best I’ve ever been to. All of their employees are helpful and professional.
I had a wonderful experience having my car service at this dealership, quality work for a reasonable price. highly recommend
Great Service, good deal fir oil change Donw within 90 minutes Friendky Service engineer , will go again for any service
Professional and fast a great experience. Highly recommend. Great staff. Will be back for my next visit.
Great service, knowledgeable staff! They were able to run a diagnostic and determine why my car was acting up. This is my new vehicle service center.
Excellent service supervisor, quick and quick on point. A lot of attention to the customers needs.
In spite of the known Nissan CVT problem they inferred the problem was not using only Nissan fluids when servicing the vehicle. Didn’t mention the Nissan expanded warranty for the CVT transmissions. Instead tried to sell me in paying about $7000 to replace it. Just double talk and excuses.
They are very professional and all request was done on time. I recommend this place.
Young was very polite about speaking to me about my Nissan Rouge.He works in Service center.I was satisfied with the treatment there.Thank You😊
So wonderful to work with! Easy transaction. great communication. We always knew what was going on with the purchase. Would use them again!
Great customer service and communication. Kept me updated with my vehicle and will def come back again
They were very friendly and efficient . They got me in quickly to repair my keys
Very clean inside and out. Phone service was prompt. Easy to make an appointment. Lee Young was great to work with through out my visit.
The sales representative was very helpful and assisted me with the transaction. I was not totally satisfied with the dealers policy that places a $10,000 limit on use of a credit card and does not accept personal checks. Overall, I was very pleased with the purchase.
Joan provided exemplifying service to me. She worked within my budget. Joan went above and beyond. She has a customer for life. Joan worked her manic and I could not be happier with my vehicle. Thank you Joan, you sincerely rock!!
This appointment was in response to a recall notification. I was told it would take about an hour and it. did. Car is running great ; I’m happy.
Never got called when car was done with service. Very disappointed with service. Need to work on this.
Clear way to book the appointment, and was able to get in at the expected time
I am very pleased with my experience and Mr. Young was professional and helpful in explaining the process. I‘Kley be back. Thanx again.
Good service and good communication . They always do a great job I’ve been going for 15 years
Young did an excellent job! He was very thorough. He gave perfect customer service. Thank you so much.
Always amazing customer service. 10/10 would recommend. Service department never disappoints in getting my vehicle in and out in a timely manner.
Great service, great people. Highly recommend. No pressure salesman. Vincent was wonderful. Love our new car
Staff is friendly and helpful. Hours are too limited. We needed repair late on Friday. Service was closed so had to ho entire weekend without a car Would have appreciated opportunity to have a loaner.
I like it they are fast and very friendly and I recommend to all my friend
Awesome customer service.. I dropped of my car to get oil changed and it was done earlier then the quoted time. Everyone there is very nice and helpful
I am glad my service was done well , thank you for listening to me and my problems with car
Great costumer service and well trained staff. They are always very helpful and I’ve never had a problem.
Good service never had a problem ! They’re good at community to u wat the problems are if there is one !
The staff is very friendly and welcoming because they care about the customer's needs
Excellent service - very prompt and courteous. Aso appreciate the coupon and discounts I was able to use.
I want to thank Matt for his customer service. Give him a raise he knows how to multi-task. TY
The staff were friendly and the price they have was very reasonable will go to them again if I need an offer car
On time appointment, quick in and out! Everyone was polite and accommodating. Good visit…thanks!
I love bringing my car here for service. I know my car will be cared for properly.
I didn’t deal with Joan but maybe for 5 minutes. I can’t rate her . If you ask me to rate Colt or Brennan I can do that..
Colt and Joan were super to work with,would recommend Hanlees Davis for any Nissan you're looking for,on top of that Super Deal...
Service advisor is very knowledgeable about the issues related to my car and explained thoroughly about the scope of repair work involved. Communicates with owner and provides updates timely. Never have to call service to get updates.
Good Excellent Reasonable Courtesy Care Friendly Clean Happy Impartial Great Productive Willful Careful Detailed On-time
The customer service was very attentive and went above and beyond making sure I had all the help I could get
Young in the service department made everything easy. Competent, efficient good communicator. Personalized his service throughout with setting up the driver, escort to payment and sales departments, thorough review of my concerns, checked the car history, provided phone calls and communication plus completed service earlier than expected.
Excellent customer service, I will always return for all my service needs for my Nissan.
I love this dealership! The service department always goes above and beyond to make sure that the customer is happy before driving away! Thank you so much!
The service manager is so cordial and prompt in providing the service needed! He listens attentively and find solutions that meet the customer’s needs.
I do really like the service department thank you for you service I come back again
I do really like the service department thank you I will recommend my friend's to you guys thank you
Very helpful, a lot of knowledge, friendly,customer satisfaction, honest and will help you a lot, highly recommended , he knows about the problem of your car and he will show the reasons of the problem, and wiil give you an idea about it,
Reception is so courteous, keeps me coming back! Waiti g area is clean and very well kept up! I'll be back soon!
The guy who helped me was very courteous and helpful even at end of service. Explained throughly the details of work done😊
Joan was very helpful in the purchase of the used Volvo. We are very happy with Hannes
Honest,reliable,trustworthy, young was an amazing young man who was so knowledgeable, I will be going back there they all deserve pay increases!!!!
Excellent communication with management and sales staff. All were very accommodating and I got a great deal in a new Kicks!!!
They were very accurate and dependable and knowledgeable. Young explained everything to me,very nice.
The person that attended me was knowledgeable , respectfully and me help with the best advice for my Nissian
They did good work but didn’t honor 10% off Nissan coupon on $1100+ service.
SUPERCALIFRAGILISTICEXPIALIDOCIOUS!!!❤️ The app is MAKING me write 15 words blah blah blah blah ugh xxxx
Everything about the Hanlees Nissan experience is as painless as possible. I really appreciate how efficient they are- often completing services faster than quoted.
Reliable and fast service that anyone can rely. I have been to this place many times and anyone is nice and courteous.
For people who work at this facility are professional, nice people and they get me in and out and prompt time
Great customer service n awesome management I left the place pretty happy they keep u inform about ur car n also offer u a ride if u need it
Good and listen what you have to say and look concern..thank you to all
The service was excellent, quick, and convenient. I got an offer for the territory xxxx and also I got a shuttle to and from my residence.
I dropped my car the night before. Quick service and informative each step. Thank you.
Very nice staff and took care of all my needs. They did a great job and helped me sign up for you rewards program. Thank you
Repair was fast and reasonable price. They also explained what was wrong very gently. Great
Excellent service. And very nice and professional. Explain all the work was done completely acutely
I went over your dealership to get my car hopping I will get a car well inspected mechanically from top to bottom before you resell it to to the public but I was wrong,my car broke down after 4000 miles.that is unacceptable..
Excellent service and a very knowledgeable technician. AAA service! Were traveling to Tahoe and our Nissan rental from Enterprise started to make a loud noise. Stopped at Hantees David Nissan and technician immediately put the car on the rack, diagnosed the problem and fixed it. We were back on our trip all within less than one hour. This was the most outstanding service ever that one can hope for.
They always try to give you the best service, very professional, any questions asked they are their for you, they try to finish in a timely manner.
I always take my vehicle for services at this dealership. They have friendly staff there
Nice people, honest , warm, friendly and professional. It was one of the best car buying experience.
Nice people helpful answer all my questions about the truck she’s the best …. Thank you for everything
Prompt service from front desk, car servicing, and checkout desk. Very polite and informative, knowledgeable.
Service writer was quick to check in with me and get the ball rolling to get my car in for the recall I was was there for. When it was done service writer came and found me sitting in the shade outside letting me know my vehicle was ready. Also bought some parts and parts person was quick with getting me what I needed.
I am very pleased with your service department .and how well they explain what they will be doing.
Yung totally took care of me. I had an expensive repair and he found a way for Nissan to pay for the cost of the part because of my loyalty as a Nissan customer. He did a great job in every way. He's the best.
Best coustmer service ever and you made it super easy for us and gave us good deal.
The technician at the dealership has helped a lot with finding the issue with my vehicle and made the process very quick. Plus they kept in touch with me by giving me updates on my vehicle and the how quick they fixed the issue.
All the work done on my car is great. Only problem is how expensive it is to get my car worked on there!
This dealership tried to find the problem but unfortunately my car didn’t make the noise when I took it in. They gave it their best to diagnose the problem.
Big dealer good service and service man Mr.Lee give best good service than others.
